True Managed Services
When Do Clients Utilize Managed Services?
For system support after implementation.
When they don’t have a Salesforce team or Admin.
If they don’t have budget for a Salesforce FTE.
When they have several small projects and/or a handful of systems clean up.
They don’t have the budget for a FTE Salesforce professional and don’t have the internal expertise, time, or desire to maintain the system.
Managed Services Overview.
Your team is appointed a Salesforce Admin and Sr Consultant/Architect from OSU Solutions.
A bucket of hours is dedicated each month to supporting your Salesforce Org.
We handle daily maintenance, updates, and releases user tickets, workflow, validation rules, create new users, and more.
Quarterly system reviews with a Sr Salesforce Consultant.
Types of Managed Services
Salesforce Help Desk | Ongoing Admin Support| End-User Training | Internal Champion | User Adoption Programs